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The Hotel may request another non-refundable security deposit up to 100% of the total anticipated cost of the event and associated accommodation for larger events, or events booked during various periods of high demand. These conditions will be detailed in the Event Order.
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You must pay the estimated event charge in full (less the amount of any security deposit already paid) at least five (5) business days before the event and pay the differential between the estimated event charge and the actual event charge prior to departure from the Hotel. Any overpayment will be refunded to you.
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The Hotel may approve a credit arrangement for you but you should apply for such an arrangement at the time of booking. If the Hotel approves the credit arrangement, an invoice will be provided to you at the end of your event or shortly afterwards detailing the event charge which must be paid within 7 days of the issue of the invoice.
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All rates are given in Australian dollars and are inclusive of Goods and Services Tax as defined in A New Tax System (Goods & Services) Tax Act 1999. If any additional or increased taxes or levies are introduced after the date of the Event Order, the Hotel reserves the right to require payment of the relevant additional amount.
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Frequent Flyer Points and Advantage Plus Privilege benefits do not apply to payment of the event charge or any accommodation charges.
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Unless otherwise agreed by the Hotel, your event must finish at the time specified in the Event Order.
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Your event must be conducted in an orderly and lawful manner. The Hotel reserves the right to end your event if the Hotel reasonably believes that your event is not being conducted in an orderly and lawful manner.
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The Hotel has no responsibility to you for any costs, damages or expenses that you may incur in relation to the Hotel’s termination of your event.
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The Hotel may remove or deny entry to anybody being disruptive or acting in a disorderly manner. No food or beverages of any kind, other than those provided by the Hotel will be permitted onto the Hotel’s property without the consent of the Hotel.
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The Hotel practices principles of responsible service of alcohol. Intoxicated persons will not be served alcohol and may be removed from the premises.
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You are not permitted to exceed any noise levels, which, in the opinion of the Hotel, may disturb other guests of the Hotel or disrupt the normal operations of the Hotel. You must ensure that you and your guests and invitees at your event do not breach any statutes, by-laws, or regulations including the Hotel’s liquor license and fire regulations.
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If the Hotel is unable to provide the facilities or any other arrangements for your event or any part of it or cannot otherwise perform the terms of the Event Order due to circumstances beyond the Hotel's control, the Hotel is not responsible for any costs, damages or expenses that you may suffer or incur.
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The Hotel is not responsible for:
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The theft, damage or loss of any goods brought into the Hotel; or any introduction of food to the event and the effect of it afterwards.
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The car parks around the Hotel are public car parks. The Hotel is not responsible for any theft, damage or loss to any goods that may occur within the car parks.
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You are responsible for and must indemnify the Hotel for:
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loss or damage to the Hotel arising out of your use, or any person attending the event and/or room accommodation;
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any additional cleaning requirements which the Hotel considers to be in excess of general cleaning; and claims by any person for loss,
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injury, death or damage of any kind arising from your use, or any persons attending the event and/or room accommodation, which is caused or contributed to by your negligence or that of persons attending the event.
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Unless otherwise agreed, the party which signs these terms and conditions will be the party responsible for payment of the event charge.
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If the event is being booked by an agent on behalf of a third party, the third party must also sign these terms and conditions. Alternatively,
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the agent must provide to the Hotel written authorisation from the third party which:
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confirms the agent is authorised to sign these terms and conditions;
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confirms the third party will be liable to the Hotel (in addition to the agent) for payment of the event charge (including any cancellation fees) notwithstanding that they have not personally signed these terms and conditions;
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and acknowledges that a commission, incentive or fee may be payable or being paid by the Hotel to the agent
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